--- title: How It Works | Tell Jules | Collect Issues, Solutions, and Ideas from The People Closest to the Work description: Transform your operations with Tell Jules, the AI-powered solution that uncovers employee insights and drives actionable improvements, ready to triage. No IT integration required. Start your free trial today. image: https://www.telljules.ai/hubfs/Jules%20Vertical%20Logo.svg --- [Skip to content](https://www.telljules.ai/how-it-works#main-content) - About Tell Jules - [Why Tell Jules Why leaders choose Jules to improve operations and protect margins](https://www.telljules.ai/why-tell-jules) - [How Tell Jules Works See the problems and fixes your people already know](https://www.telljules.ai/how-it-works) - [Idea Harvest™ See why this operations method has worked for almost three decades](https://www.telljules.ai/idea-harvest) - Use Cases - [Operational Visibility See the problems your reports never show you](https://www.telljules.ai/use-case/operational-visibility) - [Continuous Improvement Keep the improvement pipeline full between events](https://www.telljules.ai/use-case/continuous-improvement-pipeline) - [Operational Efficiency Find the quiet waste that's adding up](https://www.telljules.ai/use-case/operational-efficiency) - Industries - [Franchises Spread what your best location already figured out](https://www.telljules.ai/industry/franchises) - [Retail Hear what your store teams see every day](https://www.telljules.ai/industry/retail) - [Manufacturing Catch the floor problems your reports miss](https://www.telljules.ai/industry/manufacturing) - [Financial Services Hear the ideas that could lower operating costs](https://www.telljules.ai/industry/financial-services) - [QSR & Restaurant Chains Find the waste and slowdowns your crews know how to fix](https://www.telljules.ai/industry/qsr) - Resources - [Blog Get practical ideas for closing your operational visibility gap](https://www.telljules.ai/blog) - [Guides Free frameworks, templates, and tips you can put to work today](https://www.telljules.ai/resources/guides) - Company - [About Us The team and story behind Tell Jules](https://www.telljules.ai/about-us) - [FAQ Quick answers to how Tell Jules works](https://www.telljules.ai/faq) [Book a conversation](https://www.telljules.ai/book-a-call?hsLang=en) How Tell Jules Works # See the problems inside your business, and how your people would fix them Tell Jules talks with your people, digs into what's slowing them down, and hands you a sorted list of the problems they see and the ideas they'd run to fix them. [Book a conversation](https://www.telljules.ai/book-a-call?hsLang=en) Active conversation The ERP system will often show something different than what's actually on the shelf. It may show 3 bottles of a high margin protein powder in stock but the shelf is empty, and this phantom stock prevents the system from triggering a reorder, causing long term out-of-stocks. Why do you think the numbers in the ERP end up not matching what's on the shelf? I'm not sure, maybe fast shrinkage, or... I'm not sure what it is to be honest. When you notice these phantom stocks, how often would you say this happens on key items? Once a week, once a month, or pretty much all the time? Pretty much all the time. When that happens, what do you or the team usually do to correct those phantom stocks? Is there a regular cycle count or manual shelf check in place? Not one that's very frequent, and in fact, I have two ideas to solve this. Great, I'd really like to hear those. What's the first idea you have for fixing the phantom stock issue? → Tell Jules organizes this for your team Phantom stock hides out-of-stocks on high-margin items **Employee's fix:** Weekly cycle count on top-selling SKUs Store operations Inventory Look first: margin lost while out         The problem ## You can't see what your own people know from where you sit ### Problems reach you late, and thinner A problem passes through several people before it gets to you, and each hand-off trims the detail. You end up knowing there is a problem without knowing what is causing it. **Tell Jules** talks to the people doing the work and captures it while it is still specific. ### You can't be in every site, shift, and role Some problems go unseen because no one in leadership was looking in that corner of the business at the right time. **Tell Jules** talks across your whole business at once, so you see what is happening without visiting every location. ### The expensive problems stopped looking like problems A lot of waste never gets reported as a formal problem. People create workarounds, add extra steps to processes, or keep using tools that don't work very well, and after a while everyone gets used to it. **Tell Jules** surfaces the everyday problem and makes the hidden cost visible. The knowledge is already in your building “ ” > If only HP knew what HP knows, we would be three times more productive. Lew Platt, Hewlett-Packard Tell Jules is how you find out How it works ## An operational diagnostic built on short conversations with your own people ### A real conversation, not a form Tell Jules holds a real back-and-forth with each employee, asking follow-up questions instead of handing them a form. ### Easy to join by link or phone Each person connects through a link or by phone, at their convenience, and anonymously if you prefer. ### The specific problem, and their fix As people talk, Tell Jules pulls out the exact problem and the fix the employee already has in mind. ### One sortable place for it all Every conversation feeds one clear, sortable set of problems, each explained and ready for your team to triage. Built for your business ### Jules already knows your industry and roles Before it talks with anyone, Tell Jules learns how your industry and type of business work, so your people don't spend the conversation explaining common processes, tools, roles, or terms. They spend it on the problem itself. Industries Functions Roles Logistics & DistributionWarehousing & FulfillmentTransportation & TransitManufacturingAutomotiveAerospace & DefenseConsumer Packaged GoodsFood & BeverageGrocery & SupermarketsQSR & Restaurant ChainsRetailE-commerceHospitality & HotelsHealthcareHospitals & Health SystemsSenior Living & Home CarePharmaceuticalsMedical DevicesFinancial ServicesBankingInsuranceConstructionField ServicesFacilities ManagementUtilities & EnergyOil & GasMining & MetalsAgricultureTelecommunicationsEducationGovernment & Public SectorProperty ManagementAirlines & AirportsWaste & EnvironmentalStaffing & WorkforceSecurity ServicesLogistics & DistributionWarehousing & FulfillmentTransportation & TransitManufacturingAutomotiveAerospace & DefenseConsumer Packaged GoodsFood & BeverageGrocery & SupermarketsQSR & Restaurant ChainsRetailE-commerceHospitality & HotelsHealthcareHospitals & Health SystemsSenior Living & Home CarePharmaceuticalsMedical DevicesFinancial ServicesBankingInsuranceConstructionField ServicesFacilities ManagementUtilities & EnergyOil & GasMining & MetalsAgricultureTelecommunicationsEducationGovernment & Public SectorProperty ManagementAirlines & AirportsWaste & EnvironmentalStaffing & WorkforceSecurity Services OperationsProductionSupply ChainProcurementWarehouseDistributionLogisticsQualitySafety & EHSMaintenanceEngineeringCustomer ServiceCustomer SupportCall CenterSalesFinanceAccountingHuman ResourcesITField ServiceMerchandisingFacilitiesComplianceR&DFulfillmentInventoryPlanning & SchedulingTransportationFleetDispatchContinuous ImprovementTraining & OnboardingWorkforce ManagementStore OperationsLoss PreventionData & AnalyticsOperationsProductionSupply ChainProcurementWarehouseDistributionLogisticsQualitySafety & EHSMaintenanceEngineeringCustomer ServiceCustomer SupportCall CenterSalesFinanceAccountingHuman ResourcesITField ServiceMerchandisingFacilitiesComplianceR&DFulfillmentInventoryPlanning & SchedulingTransportationFleetDispatchContinuous ImprovementTraining & OnboardingWorkforce ManagementStore OperationsLoss PreventionData & Analytics Chief Operating OfficerVP of OperationsDirector of OperationsOperations ManagerPlant ManagerSite ManagerGeneral ManagerRegional ManagerDistrict ManagerStore ManagerAssistant Store ManagerDepartment ManagerShift SupervisorFloor SupervisorProduction SupervisorWarehouse SupervisorTeam LeadForemanSuperintendentMaintenance TechnicianMachine OperatorForklift OperatorWarehouse AssociateQuality InspectorSafety OfficerEHS ManagerDispatcherRoute DriverDelivery DriverCustomer Service RepCall Center AgentField TechnicianNurseCare AideProject ManagerLogistics CoordinatorChief Operating OfficerVP of OperationsDirector of OperationsOperations ManagerPlant ManagerSite ManagerGeneral ManagerRegional ManagerDistrict ManagerStore ManagerAssistant Store ManagerDepartment ManagerShift SupervisorFloor SupervisorProduction SupervisorWarehouse SupervisorTeam LeadForemanSuperintendentMaintenance TechnicianMachine OperatorForklift OperatorWarehouse AssociateQuality InspectorSafety OfficerEHS ManagerDispatcherRoute DriverDelivery DriverCustomer Service RepCall Center AgentField TechnicianNurseCare AideProject ManagerLogistics Coordinator ### Your people can speak in 55 languages Tell Jules talks with each person in the language they are most comfortable using, so they can explain the problem clearly, in their own words. You get the full detail without requiring everyone to work in one language. ![](https://flagcdn.com/w40/us.png) English (U.S.) ▴ Sign Up Search ![](https://flagcdn.com/w40/us.png)English ![](https://flagcdn.com/w40/es.png)Español ![](https://flagcdn.com/w40/cn.png)中文 ![](https://flagcdn.com/w40/fr.png)Français ![](https://flagcdn.com/w40/sa.png)العربية ![](https://flagcdn.com/w40/de.png)Deutsch ![](https://flagcdn.com/w40/in.png)हिन्दी ![](https://flagcdn.com/w40/pt.png)Português ![](https://flagcdn.com/w40/jp.png)日本語 ![](https://flagcdn.com/w40/ru.png)Русский ![](https://flagcdn.com/w40/it.png)Italiano ![](https://flagcdn.com/w40/kr.png)한국어 ![](https://flagcdn.com/w40/nl.png)Nederlands ![](https://flagcdn.com/w40/bd.png)বাংলা ![](https://flagcdn.com/w40/tr.png)Türkçe ![](https://flagcdn.com/w40/pk.png)اردو ![](https://flagcdn.com/w40/pl.png)Polski ![](https://flagcdn.com/w40/vn.png)Tiếng Việt ![](https://flagcdn.com/w40/th.png)ไทย ![](https://flagcdn.com/w40/id.png)Bahasa Indonesia ![](https://flagcdn.com/w40/ir.png)فارسی ![](https://flagcdn.com/w40/my.png)Bahasa Melayu ![](https://flagcdn.com/w40/ph.png)Filipino ![](https://flagcdn.com/w40/ke.png)Kiswahili ![](https://flagcdn.com/w40/il.png)עברית ![](https://flagcdn.com/w40/ua.png)Українська ![](https://flagcdn.com/w40/ro.png)Română ![](https://flagcdn.com/w40/in.png)தமிழ் ![](https://flagcdn.com/w40/cz.png)Čeština ![](https://flagcdn.com/w40/gr.png)Ελληνικά ![](https://flagcdn.com/w40/sk.png)Slovenčina ![](https://flagcdn.com/w40/hu.png)Magyar ![](https://flagcdn.com/w40/bg.png)Български ![](https://flagcdn.com/w40/in.png)తెలుగు ![](https://flagcdn.com/w40/hr.png)Hrvatski ![](https://flagcdn.com/w40/rs.png)Српски ![](https://flagcdn.com/w40/no.png)Norsk ![](https://flagcdn.com/w40/in.png)मराठी ![](https://flagcdn.com/w40/se.png)Svenska ![](https://flagcdn.com/w40/dk.png)Dansk ![](https://flagcdn.com/w40/fi.png)Suomi ![](https://flagcdn.com/w40/in.png)ગુજરાતી ![](https://flagcdn.com/w40/za.png)Afrikaans ![](https://flagcdn.com/w40/es.png)Català ![](https://flagcdn.com/w40/in.png)ਪੰਜਾਬੀ ![](https://flagcdn.com/w40/gb-wls.png)Cymraeg ![](https://flagcdn.com/w40/us.png)English ![](https://flagcdn.com/w40/es.png)Español ![](https://flagcdn.com/w40/cn.png)中文 ![](https://flagcdn.com/w40/fr.png)Français ![](https://flagcdn.com/w40/sa.png)العربية ![](https://flagcdn.com/w40/de.png)Deutsch ![](https://flagcdn.com/w40/in.png)हिन्दी ![](https://flagcdn.com/w40/pt.png)Português ![](https://flagcdn.com/w40/jp.png)日本語 ![](https://flagcdn.com/w40/ru.png)Русский ![](https://flagcdn.com/w40/it.png)Italiano ![](https://flagcdn.com/w40/kr.png)한국어 ![](https://flagcdn.com/w40/nl.png)Nederlands ![](https://flagcdn.com/w40/bd.png)বাংলা ![](https://flagcdn.com/w40/tr.png)Türkçe ![](https://flagcdn.com/w40/pk.png)اردو ![](https://flagcdn.com/w40/pl.png)Polski ![](https://flagcdn.com/w40/vn.png)Tiếng Việt ![](https://flagcdn.com/w40/th.png)ไทย ![](https://flagcdn.com/w40/id.png)Bahasa Indonesia ![](https://flagcdn.com/w40/ir.png)فارسی ![](https://flagcdn.com/w40/my.png)Bahasa Melayu ![](https://flagcdn.com/w40/ph.png)Filipino ![](https://flagcdn.com/w40/ke.png)Kiswahili ![](https://flagcdn.com/w40/il.png)עברית ![](https://flagcdn.com/w40/ua.png)Українська ![](https://flagcdn.com/w40/ro.png)Română ![](https://flagcdn.com/w40/in.png)தமிழ் ![](https://flagcdn.com/w40/cz.png)Čeština ![](https://flagcdn.com/w40/gr.png)Ελληνικά ![](https://flagcdn.com/w40/sk.png)Slovenčina ![](https://flagcdn.com/w40/hu.png)Magyar ![](https://flagcdn.com/w40/bg.png)Български ![](https://flagcdn.com/w40/in.png)తెలుగు ![](https://flagcdn.com/w40/hr.png)Hrvatski ![](https://flagcdn.com/w40/rs.png)Српски ![](https://flagcdn.com/w40/no.png)Norsk ![](https://flagcdn.com/w40/in.png)मराठी ![](https://flagcdn.com/w40/se.png)Svenska ![](https://flagcdn.com/w40/dk.png)Dansk ![](https://flagcdn.com/w40/fi.png)Suomi ![](https://flagcdn.com/w40/in.png)ગુજરાતી ![](https://flagcdn.com/w40/za.png)Afrikaans ![](https://flagcdn.com/w40/es.png)Català ![](https://flagcdn.com/w40/in.png)ਪੰਜਾਬੀ What you get ## Structured problems, each with the fix your people already have in mind You start from problems that are already sorted, explained, and paired with the fix your people had in mind. Everything is ready to triage, so you choose what matters and what to act on. For every problem your people raise, you see 01 What the problem is 02 What the employee thinks could fix it 03 Which teams may need to be involved 04 What to investigate first, including where to check cost, financial impact, or risk before you make a change Financial guidance Problem number P&L line Estimate Risk guidance Risk How to mitigate Potential collaboration Lead Implementation Assessment “ > We captured more feedback than we've ever been able to capture, and we had more solutions than issues. Many team members had gone through similar issues and had different ways to solve them, which was extremely insightful. The output was really actionable. I'd recommend Tell Jules 100%, and do it as soon as you can. Antoine Vial CEO, Kalungi · Tell Jules trial ## The problem discovery you'd bring in consultants for, from the people closest to the work One round surfaces the specific problems across your teams and the fixes your people already have, without a six-figure consulting engagement or a months-long initiative. [Book a conversation](https://www.telljules.ai/book-a-call?hsLang=en) Free to start. Runs through a link, and there's no IT setup needed. Use Cases ## Where operators point Tell Jules first ### [Gain operational visibility across every team Understand the problems employees are seeing at different sites without having to visit every one yourself or rely entirely on information passed through managers.](https://www.telljules.ai/use-case/operational-visibility?hsLang=en) ### [Surface and fix operational inefficiencies Surface broken processes, unnecessary steps, recurring frustrations, and other problems that may be slowing the business down.](https://www.telljules.ai/use-case/operational-efficiency?hsLang=en) ### [Run a continuous improvement pipeline Run Tell Jules regularly and build an ongoing list of problems and improvement ideas coming directly from employees.](https://www.telljules.ai/use-case/continuous-improvement-pipeline?hsLang=en) ### Hear every employee's voice, at scale Give employees across roles, locations, and shifts a simple way to explain what they are seeing and what they think could work better. Keep checking in ## Run it again whenever you need a fresh view Tell Jules is not one-and-done. Run it every quarter, after a major change, or during a new initiative, and you get an updated picture of what your teams are seeing now instead of what a report captured months ago. Business check-ins | Check-in | Problems | Ideas | | --- | --- | --- | | Q1 check-in | 14 | 23 | | After POS rollout | 9 | 17 | | Q2 check-in | 11 | 26 | | Q3 check-in | Running now | | FAQ ## Common questions How is Tell Jules different from an employee survey? A survey collects rated answers to questions you already knew to ask. Tell Jules has an open conversation instead: it asks follow-up questions, gets to the specific problem, and captures the fix the employee already has in mind. You end up with named problems and the fixes for them, not a satisfaction score." Will employees actually talk to Tell Jules? People use Tell Jules because the effort is low. They join on their own schedule through a link or a phone number, a conversation takes about 7 minutes, and it runs in 55 languages. Because it listens and asks follow-up questions instead of handing over a form, people tend to say more than they would in a survey, and they raise ideas they would not otherwise mention. How is Tell Jules different from hiring consultants? Consultants bring in an outside team, interview a sample, and deliver findings over weeks or months. Tell Jules talks with every employee directly and at the same time, and gives you the problems and the ideas from the people closest to the work in a fraction of the time, without the six-figure engagement. You get the depth of a discovery project across your whole organization, ready to triage. What do you get from Tell Jules? Everything lives in your Tell Jules app, where your team can sort, filter, and triage. Each problem comes with the cause behind it and the fix your people suggested. You can export it as an executive summary that groups the issues into themes, or a detailed view that lists every problem raised. It's a jumpstart, ready to triage: you make the prioritization call. Tell Jules surfaces and organizes; it does not size financial impact or decide for you. How long does Tell Jules take to set up? About a week or two. You provide a list of employees and their contact details, and your team starts having conversations through a link or a phone number. SEE IT IN YOUR OPERATION ## What will your people say when Jules asks them? Start by having Jules interview your first 25 employees for free. There is no contract and nothing to install. Book a short conversation with our team and we will help you get started.   [Book a working session with the team](https://www.telljules.ai/book-a-call?hsLang=en) [![logo (1)](https://www.telljules.ai/hubfs/logo%20(1).svg "logo (1)")](https://www.telljules.ai/?hsLang=en)  [The Problem](https://www.telljules.ai/?hsLang=en#the-problem)    [How It Works](https://www.telljules.ai/?hsLang=en#how-it-works)    [Results](https://www.telljules.ai/?hsLang=en#results)    [FAQ](https://www.telljules.ai/?hsLang=en#faq)    [Contact](https://www.telljules.ai/book-a-demo?hsLang=en) [Blog](https://www.telljules.ai/blog?hsLang=en)  © 2026 Tell Jules. All rights reserved.  [Privacy Policy](https://www.telljules.ai/privacy-policy?hsLang=en)