Tell Jules, has created the new category of operational intelligence software, built on 30 years of Harvest Earnings Group’s Idea Harvest methodology. The company is now offering free pilots.
Today, we launched Jules, an AI-powered voice agent designed to surface the operational frustrations, fixes, and ideas that rarely make it into a survey or a suggestion box. Jules calls or chats with employees, asks the follow-up questions that senior management would ask if they had the time, and turns those conversations into structured reports leadership can actually act on.
Free pilots are available to leaders who are looking to better tap the knowledge of their workforces.
Most leaders of large workforces have the same complaint. Operational data reaches them late, filtered through three or four layers of management, with the messy parts sanded down. The people who actually know where the friction lives, the ones running the line or the route or the store, are unlikely to fill out a survey or log into an innovation portal.
"We can now bring to companies of any size the ability to learn what their employees already know about improving their company," said Jeremy Eden, co-founder of Tell Jules. "The ideas that move earnings are sitting with the people closest to the work. We built Jules to go get them."
Jules reverses the model that engagement tools have used for decades. Instead of waiting for employees to come to a portal, Jules reaches out by phone or text, schedules a 5 to 15 minute conversation at a time that fits their schedule and conducts a private interview in the employee's preferred method, phone call or chat. No logins. No accounts. No HR-style sentiment scoring.
Jules is built on the Idea Harvest methodology developed by Harvest Earnings, a continuous improvement practice with 30+ years of field work behind it. Teams using the Idea Harvest methodology have historically averaged 40 or more captured ideas per business unit, with quantified value per implemented solution averaging $167K (Harvest Earnings track record not a Jules guarantee).
What's new is the delivery. The methodology no longer requires human interviewers, weeks of scheduling, standing up a Project Management Office and other burdens that put it out of reach. Jules takes the interview layer, and runs it with conversational AI at a scale a human team cannot match.
Each conversation produces a concise report with the problem, the proposed solution, guidance on financial impact and risk, and a note on which stakeholders should be involved. Reports are built using the Harvest Earnings' Greenhouse reporting methodology.
Tell Jules is adjacent to the engagement software market. The product isn't measuring how employees feel. It's surfacing what they know.
"This isn't a Glint or a Culture Amp," said Terri Long. co-founder, "Engagement surveys give you a score. Jules gives you a pipeline of specific, fixable problems and the actions to fix those problems. The printer that jams above three pages. The schedule that wastes thirty minutes a shift. The new system that doubles a task. Those are the singles and doubles that add up to many runs scored! You won’t need to swing for the fences"
“Operational intelligence”, is a deliberate distinction from both engagement tools and traditional consulting work. Early pilot users to date have been leaders of Operations, Human Resources, and Store Branches at companies with large hourly or deskless workforces.
Tell Jules is currently offering 2-3 week free pilots, from kickoff to results in hand. A limited number of additional pilots are available through Q3.
Request a conversation to learn more here.