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Why Tell Jules

Your employees know what’s costing you money. They often know how to fix it, too.

Tell Jules asks employees about the problems they face and how they’d solve them. You get one sortable report of those problems and proposed fixes, directly from the people closest to the work, so you can decide what to tackle first.

Free for two weeks. Start with one team of up to 25 people.

“Jules helped point us toward the themes and issues that were worth spending more time on. It also helped organize the feedback in a way that made it easier to see patterns and prioritize where to dig deeper.”
Todd SmithManaging Partner, Waterway Carwash

Why business leaders choose Tell Jules

5 ways Tell Jules helps you improve your business

  • Protect margins

    Find costly problems and ideas to fix them

    Your employees see wasted time, rework, and inefficient processes that eat into your margins. Jules uncovers those problems and their suggested fixes.

  • Scale what works

    Spread good ideas across your business

    One team may have already solved a problem another is struggling with. Jules helps you find those solutions and bring them to other locations.

  • Understand performance

    Find out how to improve results across locations

    Your reports show which locations are performing well and which are falling behind. Jules helps uncover why, and what employees would change to improve results.

  • Set better priorities

    Know which problems deserve attention first

    See each problem with its proposed fix, financial guidance, risks to consider, and teams to involve, so you can decide where to focus.

  • Save leadership time

    Fewer meetings, more time to act

    Employees have seven-minute conversations with Jules by phone or chat. Your leaders get organized findings without conducting the interviews themselves.

  • The result

    You see what’s costing you money, and what your employees would do about it

    Uncover problems, their causes, and employee-suggested fixes across your business, so you can make better decisions about what to improve.

In their own words

What business leaders uncovered by hearing from their employees

  • “We’ve historically had a hard time getting meaningful, actionable feedback from employees through traditional surveys. The conversational format made it easier for employees to share more than they might in a survey.”
    Todd SmithManaging Partner, Waterway
  • “We captured more feedback than we’ve ever been able to capture, and we had more solutions than issues, with the issue and the solution in one shot.”
    Antoine VialCEO, Kalungi

Will we just get a list of complaints?

Get the problem and an idea to fix it, from the same employee

The people dealing with problems every day often know what’s causing them and what could help. Jules asks follow-up questions to uncover both.

  1. What an employee first says

    “The machine keeps shutting down, and we’re losing production time.”

  2. What Jules uncovers

    “The dicer keeps clogging because the tomato pieces are too large. Cutting them smaller could prevent the jams, but I can’t change the recipe.”

  3. What leadership receives

    The problem:
    Equipment jams are costing production time.
    The proposed fix:
    Test smaller tomato pieces.
    Where to start:
    Estimate the cost of stoppages and involve the production and recipe teams.

Now your team has a specific problem, a suggested fix, and a starting point for investigating it.

Free framework

We built a simple framework to take you from a pile of ideas to clear decisions.

HIPAA and SOC 2

Conversations are handled in line with HIPAA and SOC 2.

No training on your data

A no-training commitment is written into the contract.

You control your data

Data is retained and deletable on request.

Confidential or attributed

You choose how responses come back to you.

Jules never connects to your systems. A roster goes in, and problems and ideas come back. See how we handle trust and security.

Beyond employee surveys

Your surveys show where employees are frustrated. Jules helps you find out why.

Surveys can highlight concerns. Jules asks follow-up questions to uncover what’s causing them and how employees would fix them.

Typical employee surveys compared with Tell Jules
  Typical employee surveys Tell Jules
What you learn How employees feel What’s going wrong and how they’d fix it
How employees respond Standard questions Follow-ups based on each answer
What you uncover Scores and concerns Problems paired with suggested fixes
What you can act on Areas to investigate Problems, ideas, and guidance on next steps
How often you can listen When you run a survey Continuously or whenever you choose

Beyond consulting

Why pay outsiders to find answers your employees already have?

Consultants bring outside expertise, but your employees often know the operational problems best because they deal with them every day.

Jules gives you a direct way to hear their problems and ideas, across your business.

Traditional consulting compared with Tell Jules
  Traditional consulting Tell Jules
Where answers come from Outside expertise and benchmarks Employees doing the work
Who gets heard Typically a selected group Everyone you invite
When you get insights During a project As conversations happen
How often you can listen Through new engagements Whenever you need
What you pay Project-based consulting fees A flat monthly fee

Your next cost-saving idea could already be sitting with someone on your payroll.

Will employees actually open up?

Jules makes it easy for people to say what they really think

Jules gives employees a private conversation where they can explain problems and ideas without a manager sitting across from them.

  • Easy to participate

    About seven minutes, by phone or chat, in 55+ languages. No app or company email required.

  • Confidential when you choose

    Offer confidential conversations or attributed responses with employee agreement.

  • Accessible across your business

    Reach employees across locations, shifts, and field teams.

  • A real conversation

    Jules asks follow-up questions to help employees explain what’s happening and what they’d change.

Idea Harvest™, the method behind Tell Jules

Nearly 30 years of listening to the people closest to the work

Tell Jules was created by Jeremy Eden and Terri Long, founders of Harvest Earnings and the Idea Harvest™ method.

For nearly three decades, they’ve helped major companies uncover opportunities by listening to employees.

Now, Tell Jules brings that approach into a self-serve tool, so more people can be heard in less time.

What will you actually find?

You’ll hear about problems you know, and others you never imagined

  • Problems you already know about

    Understand their urgency, what’s causing them, and how employees would fix them.

  • Problems you’ve suspected

    See how often they happen, what they’re costing you, and what employees suggest.

  • Problems you haven’t heard about

    Discover costly issues and possible fixes from the people dealing with them.

FAQ

Everything you need to know before trying Tell Jules

  • We already have meetings, surveys, and an open-door policy. Why add Tell Jules?

    Those are valuable ways to hear from employees, but some problems and ideas never come up in surveys or conversations with managers.

    Tell Jules gives everyone a private, one-on-one conversation, with follow-up questions that uncover what’s going wrong and how employees would fix it. You get insights you might otherwise miss, without replacing the ways you already communicate.

  • Won’t employees hold back or just tell the AI what it wants to hear?

    Jules has no preferred answers. It listens, asks follow-up questions, and helps employees explain their problems and ideas in their own words.

    Employees can participate confidentially, without a manager present. And we’ve found that many employees enjoy talking or chatting with Jules.

    Try it free with up to 25 employees and see what your own team shares.

  • What if we raise expectations and can’t fix everything?

    Employees generally don’t expect you to fix everything. They want to know they’re being heard.

    You can use your existing decision-making process to choose which ideas to implement, or we can help you with our own processes.

    Either way, you decide which ideas are worth pursuing and how to communicate those decisions to your team.

  • Will employees be identifiable in the findings?

    You decide. You can have problems and ideas attributed to individual employees or offer confidential conversations so people can share their experiences more privately.

    You choose the approach that works best for your team during setup.

  • Is employee information safe with an AI interviewer?

    Yes. Tell Jules operates as a closed system, with no connection to your company’s internal software or databases.

    Your data is never used to train AI models, and that commitment is included in your contract. Jules uses HIPAA- and SOC 2-compliant infrastructure, limits access to the people you authorize, and supports data deletion on request.

  • Will this take time our managers don’t have?

    No additional employee interviews or meetings are required. Employees talk or chat with Jules for about seven minutes, at a time that works with their shift.

    Jules handles the conversations and organizes the findings. Your leaders can then review the results and use their existing process to decide what to act on.

  • We’re reorganizing or in a busy season. Should we wait?

    You don’t have to. Jules takes about seven minutes per employee, with no app to install or systems to integrate.

    And periods of change can be especially useful times to hear from employees. They often see new problems and opportunities as processes, roles, and priorities shift.

    You can start with one team of up to 25 employees and see what comes up.

  • Why pay for Tell Jules instead of an inexpensive survey tool?

    Because one good employee idea could pay for your entire annual subscription.

    Surveys can show how employees feel. Jules goes further by asking what’s causing problems and how the people doing the work would fix them.

    You get specific problems paired with employee-suggested solutions, plus guidance on their potential financial impact, risks, and teams to involve.

  • Who sees the findings?

    You decide who gets access. In The Jules Box, our app, you control which people can view your employees’ problems, ideas, and reports.

    Only the people you authorize can access the findings.

Start your free trial

Your next cost-saving idea could already be sitting with someone on your team

Give employees seven minutes to share what they see and how they’d fix it.

Try Jules free with up to 25 employees for two weeks. You’ll get one report of their problems and proposed solutions, with a starting point for deciding what to tackle first.

Start with one team of up to 25 people, with no commitment.