Privacy Policy

Tell Jules (“we,” “us,” “our,” or “Tell Jules”) operates the Tell Jules platform, including any associated websites, mobile applications, and related services (collectively, the “Service”). This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you use the Service.

 

This Privacy Policy applies to all users of the Service, including clients (“Client,” “you”), their employees whose data is processed through the Service, and any other individuals whose information is provided to or collected by us.\

 

By accessing or using the Service, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.

 

 

 

Account and billing information: name, email address, company name, billing details, payment information.

Employee data: audio recordings, transcripts, text inputs, metadata, and other information from employee interviews conducted through the Service (collected on behalf of the Client).

Communications: support requests, emails, chat logs, and feedback submitted to us.

 

 

Device and usage information: IP address, browser type, operating system, pages visited, time spent on pages, and interaction patterns.

Cookies and similar technologies: We use cookies, pixels, and other tracking technologies for functionality, analytics, and personalization.

 

 

Integration partners: meeting metadata, participant lists, and transcripts when you connect your account.

Analytics providers: aggregated usage statistics to improve the Service.

 

 

We use the information we collect for the following purposes:

 

To provide, operate, maintain, and improve the Service, including conducting employee interviews, analyzing responses, generating insights, and delivering recommendations.

To process payments, manage subscriptions, and administer accounts.

To communicate with you regarding your account, updates, support, security alerts, and promotional offers (with opt-out options).

To analyze usage trends, enhance platform performance, and develop new features.

To comply with legal obligations, protect our rights, and prevent fraud, misuse, or harm to us, or other users of our services.

To aggregate and de-identify data for research and product improvement.

To implement commercially reasonable measures to prevent re-identification of personally identifiable data.

 

 

We do not sell your personal information. We may share information in the following limited circumstances:

 

Service Providers: With trusted vendors who assist in operating the Service (e.g., cloud hosting, payment processors, analytics tools) under strict confidentiality and data processing agreements.

Business Transfers: In connection with a merger, acquisition, asset sale, or other corporate transaction (your data would transfer under the same privacy protections).

Legal Requirements: If required by law, subpoena, court order, or governmental request.

Protection of Rights: To protect the safety, rights, property, or security of Tell Jules, our users, or the public.

 

 

Client Ownership: You retain ownership of all employee data you input or upload to the Service (e.g., interview recordings, transcripts).

Tell Jules Ownership: We do not own aggregated, anonymized, and de-identified data derived from use of the Service but may use it to improve the platform.

Client Controls: You control access, retention, and deletion of your data. Upon termination of your subscription or pilot, we will delete your data within thirty (30) days, except as required by law or for legitimate business purposes (e.g., backups).

 

 

We implement commercially reasonable technical, administrative, and physical safeguards to protect your information, including:

 

Encryption of data in transit (TLS 1.3) and at rest (AES-256).

Access controls, role-based permissions, and multi-factor authentication.

Regular security audits, vulnerability scanning, and penetration testing.

Monitoring for unauthorized access and anomalies.

 

 

We retain personal information only as long as necessary to provide the Service, fulfill legal obligations, resolve disputes, or enforce agreements. Employee interview data is retained for the duration of your subscription or pilot plus a reasonable period for backup and compliance (typically up to ninety (90) days after termination, unless otherwise agreed).

 

 

Tell Jules operates primarily in the United States. If you are located outside the U.S., your information may be transferred to and processed in the U.S. We use appropriate safeguards (e.g., Standard Contractual Clauses) to ensure compliance with applicable data protection laws.

 

 

Depending on your location, you may have rights under applicable data protection laws (e.g., GDPR, CCPA, CPRA), including:

 

 

To exercise these rights, contact us at privacy@telljules.com. We will respond within the timeframes required by law.

 

 

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will delete it.

 

 

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the “Effective Date.” Your continued use of the Service after such changes constitutes acceptance of the revised Privacy Policy.

If you have questions about this Privacy Policy or our data practices, please contact us at: privacy@telljules.com or Tell Jules, Inc. 1040 N. Lake Shore Drive #22C, Chicago, Il 60611

By using the Service, you acknowledge that you have read, understood, and agree to this Privacy Policy.Privacy Policy
Tell Jules (“we,” “us,” “our,” or “Tell Jules”) operates the Tell Jules platform, including any associated websites, mobile applications, and related services (collectively, the “Service”). This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you use the Service.

This Privacy Policy applies to all users of the Service, including clients (“Client,” “you”), their employees whose data is processed through the Service, and any other individuals whose information is provided to or collected by us.

By accessing or using the Service, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.